...forms online. However, digital services can help low-confidence users fill in forms independently with greater accuracy. How…? Digital forms tell you you’ve made a mistake Online forms have been developed...
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
...A graphic designer also needs to make tough decisions. For example, questioning content and messaging, understanding user needs and knowing how to use design techniques effectively to support the thing...
...but I wanted to be sure that the operations team understood the user researcher point of view as well. The best way to do that was for them to act...
...for internal services and grouped them into categories that have significant benefits for users. The 3 types of icons are navigation icons, designed to help users through a service, controller...
Hello! Between the two of us we are the Assisted Digital Research team within Home Office Digital. We’re here to help make online services better and more inclusive, by ensuring...
...partnerships. Although you can use local register offices, such as your local library, to use the registration service, it’s the registration district that’s responsible for making sure that certificates for...
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....
...pulling towards the same goal. It’s going to be a challenge My second “ooh” moment was as I set about recruiting users for research and my first interviews. The significance...
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
