Designing for government: an intern's perspective
I’m a recent interaction design graduate. The course gave me ideas about what path my future career might take, but the idea of designing services for government was something I...
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A collaborative approach to service assessments
...we can create important digital services that work for users, in a wider context of being value for money and fit for purpose. I trained 22 internal service assessors during...
Celebrating the success of home-grown talent
...at the Yorkshire and Humber Regional Apprenticeship Awards. She’s now up for public vote for the National Apprenticeship Awards 2018 Rising Star of the Year. The Rising Star award seeks...
Digital transformation at the Home Office
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Leadership, Transformation
...we understand and make the most of what technology can do for us. Connect Conversations are tapping into our colleagues’ curiosity about the potential for digital transformation across the Home...
Applying user-centred design in a data-focused product
Posted by:
Dani Berg, Senior Interaction Designer, Posted on:
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Categories:
Data, User centred design
At the Home Office we have a strategic ambition to make better use of data. We know that good quality data will improve outcomes for the people we serve, while...
Home Office Digital: A new name for a new chapter
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Digital strategy, Leadership, Transformation
...ambition for what is next. We’re here to set the standard for modern government through innovation, stronger partnerships and putting digital at the core of everything we do. Yours, Rob...
The hidden benefits of user centred design
Posted by:
Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design, Service design
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
Sharing best practice on assisted digital and digital inclusion
...similar across government, so there are opportunities for departments to work together on services that meet these needs. We agreed to establish an ongoing quarterly board to share best practice...
About Home Office Digital
Posted on:
...services, ensuring they are robust, secure and responsive to the needs of citizens and staff alike. We have made it easier and faster for people to apply for passports, visas,...
What does transformation really mean?
...easier for someone to use improving confidence and accuracy in decision making to give better value for money identifying how services could better meet policy intent creating the right conditions...