...outcomes for citizens and government. For example, they can access side-by-side support to get online for applications such as citizenship, passports, driver’s licences and birth registrations. Caseworkers say they get...
...and being more aware of the culture, we scheduled the sessions for later in the day - between 12pm and 7pm) to make it more convenient for the users. We...
In my role as Deputy Director for Design and Research I’ve been focused mostly on helping the organisation create more user-centred products and services. Recently that changed and I became...
...from the IHS, we could infer their exemption status from the types of visas they applied for. For example, users eligible for the armed forces exemption would always apply through...
...a broader set of form goals. The main packages within HOF are hmpo-form-wizard and hmpo-template-mixins. The wizard enables us to quickly build multi-stage form journeys, while the template mixins allow...
...that you want answering, otherwise it could be confusing for the participant and difficult for you. Get off to a good start A lot happens at the start of an...
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
...I’m responsible for the strategic direction of Data Science in Digital, Data and Technology (DDaT). I lead on how we add value to products and on horizon scanning for new...
...blog and the Department for Transport click here for the Department for Transport digital blog to offer 2 additional places on the programme and so their Interns came along too....
...publish a form or test a website, and what’s wrong with this? Surely putting a link to an online form is quick, cheap and people will either choose to use...
