...write content, and update the service by themselves user researchers to test this content with users, and feedback results quickly designers to update designs where necessary to reflect new content...
...access and management on a single platform streamlines the entire process, ensuring that users can easily navigate their operations efficiently. Now our analysts can: easily upload data via code or...
...a direct replacement based on programme requirements. Learning from user research to improve service design To understand the needs of users, our team did comprehensive user research during discovery. We...
...We mostly code in the open so we’re transparent with the software we develop. This gives us opportunities to re-use the code. For example, if you look at the New...
...Apply by 13 February 2024: Senior Outcome Technology Delivery Manager in our Data Services and Analytics team. Apply by 14 February 2024: Senior Technology Delivery Managers in our Police and...
...immigration routes such as IMA, we are also consuming new types of data. Our typical release process for surfacing new immigration data was taking us several months. For IMA we...
...I was excited about a recent exchange trip to the Department of Internal Affairs (DIA) in New Zealand. The UK and New Zealand are 2 countries in Digital 5, or...
...and make our results less accurate. Why asking users to think aloud can make your research less real In usability tests, we often ask our users to ‘think aloud’ so...
...overseen by our Head of User Research. What does a user researcher do? As user researchers we plan, design and carry out research activities with you, the users of Government...
I’m a designer and I prototype in code, the kind you put together to test ideas quickly and iterate continuously to meet user needs. Home Office Forms (HOF) is a...
