Great things about being a user research intern for Home Office Digital
...Office Digital. On day one in our new role, we quite literally had to learn a new language - with lessons in British Sign Language – we also had to...
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What user research brings to design
...regularly, it’s important to have a quick turnaround of new designs to make the most of what you’ve learnt and so you can get new iterations in front of more...
Crossing the Atlantic: integrating with US Global Entry
...with potential users and those who took part in the previous pilot has been extremely positive. Improving and collaborating While the new service is not perfect – ideally we would...
Want a career in digital? The Home Office Digital Career Development Programme is now open
...ideal for someone like me who was starting out a new career in developing. I applied, not thinking for one moment that a self-taught beginner would be accepted on the...
Looking for a career change? Go digital
...new field, a new team and a new role I was also joining during lockdown! I now work with a project mentor from the research operations team who supports me...
The Digital Service Standard: how to get it right first time
For the last year and a half, I’ve helped Home Office teams build good digital services that meet all the points in the Digital Service Standard. I’m now moving on...
What do service designers do?
As we establish new roles in public service, such as 'service designers', it raises some good questions and debate. We already have multidisciplinary teams designing and building services, so where...
More about working at Home Office Digital, Data and Technology
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...or changed at any time, and will no longer apply if you move role. Age of Retirement The Civil Service has a no retirement age policy. Dual Workplace arrangements If...
Discovering the value of access needs research
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Accessibility, Service design, User research
...Chris’ account of the session. Testing the service with a screen reader and voice recognition user When I first encountered the new service, I was struck by how much simpler...
My experience as a female developer
...become more assertive. In doing so I learnt that others aren’t always right. It was an important lesson. There’s no shame in asking questions. It’s OK to not know something....