Great things about being a user research intern for Home Office Digital

...Office Digital. On day one in our new role, we quite literally had to learn a new language - with lessons in British Sign Language – we also had to...
...Office Digital. On day one in our new role, we quite literally had to learn a new language - with lessons in British Sign Language – we also had to...
...into a continuous delivery team! No longer are we going to just support and optimise existing live services, but we’re also going to build brand new digital services. The main...
...a new piece of digital capability arrives on the scene, the consequences are not always immediately visible. So, I encourage everyone I work with to step back from problems and...
...ideal for someone like me who was starting out a new career in developing. I applied, not thinking for one moment that a self-taught beginner would be accepted on the...
...new field, a new team and a new role I was also joining during lockdown! I now work with a project mentor from the research operations team who supports me...
...the service to fix these problems, using patterns and components from GOV.UK’s Design System, the Home Office Design System and the Technology Code of Practice. This included a redesigned application...
...become more assertive. In doing so I learnt that others aren’t always right. It was an important lesson. There’s no shame in asking questions. It’s OK to not know something....
As we establish new roles in public service, such as 'service designers', it raises some good questions and debate. We already have multidisciplinary teams designing and building services, so where...
...Chris’ account of the session. Testing the service with a screen reader and voice recognition user When I first encountered the new service, I was struck by how much simpler...
...or changed at any time, and will no longer apply if you move role. Age of Retirement The Civil Service has a no retirement age policy. Dual Workplace arrangements If...
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