Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
...the service to fix these problems, using patterns and components from GOV.UK’s Design System, the Home Office Design System and the Technology Code of Practice. This included a redesigned application...
...design with data and we also build platforms and registers as building blocks of services. We work with people who value user research and design and we create work we...
...overseen by our Head of User Research. What does a user researcher do? As user researchers we plan, design and carry out research activities with you, the users of Government...
...she’s working in. Learning to speak up A thing that was difficult for me, until I became a more senior developer, was having the confidence to speak up. I always...
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...progress The set up We block-booked a room that would become our war room for the week and rallied our troops. Our team was made up of a product owner...
Delivery teams across the Home Office spend a lot of time observing and testing ideas with users. It’s an essential component of user centred design and helps us understand if...
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