Problem solving with a design sprint
...progress The set up We block-booked a room that would become our war room for the week and rallied our troops. Our team was made up of a product owner...
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Discovering the value of access needs research
Posted by:
Aspasia Dellaporta and Chris Lansley, Posted on:
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Categories:
Accessibility, Service design, User research
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
What do service designers do?
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
Our ‘effective delivery’ principle in action: Updating a scientific e-licensing service
...the service to fix these problems, using patterns and components from GOV.UK’s Design System, the Home Office Design System and the Technology Code of Practice. This included a redesigned application...
My experience as a female developer
...she’s working in. Learning to speak up A thing that was difficult for me, until I became a more senior developer, was having the confidence to speak up. I always...
Establishing the Home Office User Research Ethics Board
Posted by:
Sian Cook and Liam O'Brien, Posted on:
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Categories:
Continuous improvement, User research
...overseen by our Head of User Research. What does a user researcher do? As user researchers we plan, design and carry out research activities with you, the users of Government...
Join Home Office Digital - we're hiring
...design with data and we also build platforms and registers as building blocks of services. We work with people who value user research and design and we create work we...
What does a Technical Architect at the Home Office do?
Posted by:
Abimbola Odeyinde, Interim Head of Architecture Profession/ Head of Business Architecture and Shueb Khilji, Lead Enterprise Architect, Posted on:
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Categories:
Development, Technical Architect
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
The Engineering Profession at the Home Office
Posted by:
Imran Mirza, Head of Role, Engineering and Naomi Yemitan, Engineering Community Lead, Posted on:
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Categories:
Engineering, Recruitment
...over 600 services spanning Borders, Immigration, Citizenship and Policing. Every year our systems support over 3 million visa applications, checks on 100 million border crossings, up to 8 million passport...
The benefits of joining the Home Office Data Profession
Posted by:
Sophie Stewart, Head of Data Sciences, Data Services and Analytics, Posted on:
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Categories:
Data, Recruitment
...quality assurance) Data Science bootcamp and other learning and development outreach activities such as promoting the data roles at Home Office at universities project-specific business context, stakeholders, data sets, code...