What we do to make Home Office Digital a better place to be
...better place to be. It’s a way for us to collaborate and fix the problems we face as a team. How does it work? We focus on a couple of...
...better place to be. It’s a way for us to collaborate and fix the problems we face as a team. How does it work? We focus on a couple of...
...provide a raft of assisted digital support tools for Home Office services. These use multiple communication channels (such as web chat, telephone lines and face-to-face support) and can be used...
...While many were useful, we were not sure they were essential for our minimum viable product (MVP). To work this out, we agreed to pause and dedicate a day to...
...role they would like to move into we support them in preparing for the move. The IT Operations Profession is evolving to continue delivering value to the Home Office and...
...to work on, and I’m excited to see how our work will help the charity achieve their goals. From programme to a permanent position I’ll be rotating onto a new...
...to represent a person or an organisation do not attempt to log on using another user’s account do not make any commercial endorsement or promotion of any product, service or...
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
...of satisfaction from being able to deliver, and to be told by users you have transformed their experience for the better, delivering to operational staff new systems that meet their...
...into their work, or who should be responsible for it. It’s not intentional, but services have failed assessments because they’re not accessible, which delays delivery to users. When accessibility is...
...government departments to use or edit them. Get in touch and we’ll share the raw video files, with instructions on how to change the contact details. Email me at emily.mahon-ball@digital.homeoffice.gov.uk....