...our recruitment efforts. By getting involved in interviewing, tech testing and recruitment events our engineers improve their own career prospects by better understanding how to apply for promotion and excel...
...of our scientific e-licensing services. Taking a service design approach to our e-licensing service Scientists often need to do sensitive research to help them find vaccines and developing treatments for...
...what they're entitled to, and how people prove they’re eligible for something. We also design for behind-the-scenes - the things people delivering services need, to do their jobs effectively. We...
...a Market Research Society (MRS) Company Partner, so we also align our policies with the MRS Code of Conduct. At the heart of our approach sits the User Research Ethics...
...grow and be oneself, regardless of gender and level of seniority. Good management ensures friendly and rational operations, which promotes productivity and wellbeing for both female and male developers alike....
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...real barriers. When you factor in the stress users feel (as applying to remain in the UK has a massive impact on their lives), what seems to be a user-friendly...
...able to interact with. Building a code-rich prototype didn’t mean the rest of the team were excluded from the day. Everyone played their part; building dummy data sets, mocking up...
...Daniel Pink explains how motivating people at work is still largely anchored in old notions of reward and punishment from the age of manufacturing. When applied to modern jobs that...
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