...for example, ‘he / she is responsible for that, so it’s not my fault.’ When we all focus on outcomes we’re all rallying around a service for meeting user needs....
...they can and can’t apply for A register An API An online form A check before you start pattern and new content on GOV.UK The output of a project...
...a service and making the world better for others was more important to me than the huge salary and company car I had enjoyed in my youth. I had civil...
...my business, communication and organisational skills. I was never discouraged or overlooked for any events or training and was easily accepted as part of the BAME network and other cross-government...
...how that can be considered a success, not a failure. When not building a new service is the right outcome The Service Manual sets clear expectations for moving between phases:...
...cancer, for example. To do research, scientists need a licence for themselves and their project, and they need to carry out the work at a licensed establishment. Licence applications are...
...good code as part of a team, not to win a popularity contest. Some offices are better than others Developers, male or female, are in demand. And that’s a fact...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...a role, you’ll be put forward for security clearance. If you apply for security clearance you should usually have been continuously resident in the UK for 5 years ...
...we came up with: Inclusive design is better design for everyone Researching with people with disabilities quickly highlights usability issues No user should be excluded because of disability You can’t...
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