...that matter to us purpose - to do something that's meaningful to us It’s this last point in particular where I think user centred design can help. If you're part...
...leave) will be honoured. However, the qualifying period for additional days up to 30 days will be aligned to 10 years’ service. Annual leave starts at 25 days rising to...
...to represent a person or an organisation do not attempt to log on using another user’s account do not make any commercial endorsement or promotion of any product, service or...
...provide a raft of assisted digital support tools for Home Office services. These use multiple communication channels (such as web chat, telephone lines and face-to-face support) and can be used...
...such as GOV.UK, to ensure a streamlined end-to-end process from online application to decision. When our applicants key their information into the customer-facing portals, their applications are instantly transferred to...
...of satisfaction from being able to deliver, and to be told by users you have transformed their experience for the better, delivering to operational staff new systems that meet their...
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
...- it’s rarely possible to squeeze it all into your allocated space. I was very lucky in a recent project, however, to have a huge amount of wall to play...
The best way to proof your content is for someone else to read it. But sometimes you don’t have time - how can you be sure you’ve caught all the...
...government departments to use or edit them. Get in touch and we’ll share the raw video files, with instructions on how to change the contact details. Email me at emily.mahon-ball@digital.homeoffice.gov.uk....
