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Intro to the the Home Office Assisted Digital Team
...provide a raft of assisted digital support tools for Home Office services. These use multiple communication channels (such as web chat, telephone lines and face-to-face support) and can be used...
I used to dislike my job
...of satisfaction from being able to deliver, and to be told by users you have transformed their experience for the better, delivering to operational staff new systems that meet their...
Crossing the Atlantic: integrating with US Global Entry
...and is still being tested. We’re controlling user volumes through the use of ‘invitation codes’, which are being sent out to selected end users with the help of commercial partners....
Using the physical space in an Agile Project
...- it’s rarely possible to squeeze it all into your allocated space. I was very lucky in a recent project, however, to have a huge amount of wall to play...
Tips on how to proofread your own content
The best way to proof your content is for someone else to read it. But sometimes you don’t have time - how can you be sure you’ve caught all the...
Moving stories: using video to explain user research
...government departments to use or edit them. Get in touch and we’ll share the raw video files, with instructions on how to change the contact details. Email me at emily.mahon-ball@digital.homeoffice.gov.uk....
Illustrating the importance of accessible design
...into their work, or who should be responsible for it. It’s not intentional, but services have failed assessments because they’re not accessible, which delays delivery to users. When accessibility is...
Want to work on digital services at the heart of Government? Applications for the Home Office Digital Career Development Programme are now open
Posted by:
Katrina Murphy, Product Manager, Posted on:
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Categories:
Digital Career Development Programme, Recruitment
...to work on, and I’m excited to see how our work will help the charity achieve their goals. From programme to a permanent position I’ll be rotating onto a new...
What we do to make Home Office Digital a better place to be
...better place to be. It’s a way for us to collaborate and fix the problems we face as a team. How does it work? We focus on a couple of...
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