...the service to fix these problems, using patterns and components from GOV.UK’s Design System, the Home Office Design System and the Technology Code of Practice. This included a redesigned application...
...interaction designers work closely with user researchers, content designers and front-end developers, iterating prototypes based on research with users and moving to working with real code as early as possible....
...a Market Research Society (MRS) Company Partner, so we also align our policies with the MRS Code of Conduct. At the heart of our approach sits the User Research Ethics...
...when recruiters would use the fact that there was a female developer in the team as a recruitment incentive. Unfortunately, rather than the diverse workforce being extolled to attract applicants,...
...approach that’s used to build things in stages, instead of trying to deliver something in one go. As well as building in stages, agile strips away unnecessary process. Projects on...
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
Chris has worked in UK Visas & Immigration (UKVI) since 2003. Aspasia, a user researcher working on visa applications, invited Chris to observe a research session. Together they went to...
...next project. Our service is focussed on building systems that get data from other systems, so it can be easy to approach all of our projects in the same way....
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
...apprenticeship in software development. It was too good to pass up and so I threw my hat in the ring and clicked the apply button. When the pre-interview work arrived...
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