...multi-pronged solution We took a multi-pronged approach to solving the problem. Streamlining the delivery teams To streamline we shifted to a single team empowered to deploy our own infrastructure and...
...our recruitment efforts. By getting involved in interviewing, tech testing and recruitment events our engineers improve their own career prospects by better understanding how to apply for promotion and excel...
...across the UK. Communicating realistic timelines to stakeholders Our team regularly communicated to stakeholders ahead of the service launch to manage expectations. To ensure deadlines were met, our team estimated...
While my team was going through a quiet period on current projects, I decided to run a week-long ‘design sprint’ with a smaller sub team to begin to tackle our...
...level of financial needs is met, people are more motivated by the following things: autonomy - the need to direct our own lives mastery - to get better at things...
...we work collaboratively, so do expect to get involved in things like design workshops and sketching, and do expect to be invited to observe research and testing sessions. Come along...
...meet-ups, where we find out what other teams are working on, to the cross-government get togethers where we discuss new design patterns being used in government and listen to fascinating...
...visit a police station and get a paper certificate at a cost of £50. This process wasn’t developed around users, however, and just aimed to fit into existing processes. It...
...doing? We’re open to further improvements in how we approach digital transformation and would love to get your thoughts, inputs and experience in the Comments section below or via twitter...
...it is important to have some people who are less interested in the complexities of the technology itself and more focused on how we are going to get it out...
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