Problem solving with a design sprint
...format and we hoped the time constraint would force decisions and quick progress. We planned to prototype a solution to test our assumptions with real users. The design sprint in...
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The hidden benefits of user centred design
Posted by:
Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design, Service design
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
What agile means for the Home Office
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working...
Three things I learned using future-mapping tools with users
...anything ‘wrong’. But for some it was too much of a leap. One participant managed to avoid touching or interacting with the cards for the whole session. However, this still...
Where do service designers fit within an organisation?
...as part of a strategy, business design or entry gate team to help initiate and frame briefs for new projects, and on-board and guide incoming teams. Help steer or redirect...
User research and design in Home Office Digital
...during transactions, it can be expensive to resolve — both for users and for government. Our work helps to ensure compliance with legislation by reducing genuine user errors and by...
User experience is a team sport
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
Trust me, I want to make things easier for you...
...with us, began to dawn on me. Recruiting willing user research participants is going to be a challenge. I knew a bit about what the Home Office is responsible for,...
Storing and sharing user research
...start on new projects. We make sure to include a summary of what the research was for, the date it was carried out and names of key people involved. We're...
Want to manage exciting tech projects? Join our graduate Dynamic Development Scheme
Posted by:
Prathaphan Sivakumar, DDS Project Support Officer Associate, Posted on:
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Categories:
Graduates, Recruitment
...the DDS? Hello, I’m Prath Sivakumar! I’m so grateful for the opportunity to join the DDS – it has really exceeded my expectations! I initially applied for the Civil Service...
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