...our role as designers to listen and make room for them to contribute. This is how we build trust and social capital, which is how we gain support for what...
...relationship had such a great impact on my learning I was keen to give something back. After completing my apprenticeship, I initiated monthly mentoring sessions for the newest intake of...
I’ve been working as an agile coach at the Home Office for nearly a year and have had the luxury of seeing lots of teams in London, Sheffield and Croydon...
...format and we hoped the time constraint would force decisions and quick progress. We planned to prototype a solution to test our assumptions with real users. The design sprint in...
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
I’m Clare Young, Head of Agile Delivery in Home Office Digital. My job involves building and leading the delivery manager community and promoting the use of agile ways of working...
...anything ‘wrong’. But for some it was too much of a leap. One participant managed to avoid touching or interacting with the cards for the whole session. However, this still...
...as part of a strategy, business design or entry gate team to help initiate and frame briefs for new projects, and on-board and guide incoming teams. Help steer or redirect...
...during transactions, it can be expensive to resolve — both for users and for government. Our work helps to ensure compliance with legislation by reducing genuine user errors and by...
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
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