...what we need – and why design an application that works better for different scenarios across many services by looking at unchanging activities such as assessing suitability and eligibility, rather...
...beta By now, we’d expect to have been talking to your team for some time and your product or service should be pretty good accessibility wise. Now’s the time to...
...reflects the diverse society it serves. Not only is it simply the right thing to do, but from a business perspective, we get better outcomes and better decisions when we’re...
...we’re trying to solve and how to build a service that will work well for users. I was recently working on a database system that will be used by forces...
...to stress, from the catastrophic (for example, grievances and major life changes) to the everyday (for example, sleeping habits and holidays). It then generates a score which indicates your current...
...problem We’ve drawn on the Design Council’s ‘Double Diamond’, a known framework for design thinking and methods. Diagram A shows how we have adapted the ‘Double Diamond’ for our purposes....
The Home Office Accessibility and Digital Inclusion team. Join us for our upcoming live event on 27 July to hear about career development opportunities for our software engineers and the...
...ahead of an immovable deadline as the scope and rules for the scheme changed, the requirements for the system were also changing many aspects of the application process were new...
Update: This blog has been updated to include the link to our current Dynamic Development Scheme and Dan’s promotion success. The Dynamic Development Scheme (DDS) is an exciting two-year rotational...
At the Home Office, usability testing is our go-to method for finding out how well a service will work for people. With expert users we need to understand how well...
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