Agile: back to basics
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
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The Digital Service Standard: how to get it right first time
...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
The hidden benefits of user centred design
Posted by:
Chris Taylor, Head of User-Centred Design, Posted on:
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Categories:
Design, Service design
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
Problem solving with a design sprint
...able to interact with. Building a code-rich prototype didn’t mean the rest of the team were excluded from the day. Everyone played their part; building dummy data sets, mocking up...
Discovering the value of access needs research
Posted by:
Aspasia Dellaporta and Chris Lansley, Posted on:
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Categories:
Accessibility, Service design, User research
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
What do service designers do?
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
How a digital team is helping to resettle Syrian refugees
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
My experience as a female developer
...good code as part of a team, not to win a popularity contest. Some offices are better than others Developers, male or female, are in demand. And that’s a fact...
Designing your design process
...I think it’s helpful for designers to be able to code, is that it helps this relationship. I can build relationships by doing a bit of pair-developing on a part...
Join Home Office Digital - we're hiring
...interaction designers work closely with user researchers, content designers and front-end developers, iterating prototypes based on research with users and moving to working with real code as early as possible....