Launching a service in Kuwait - adjusting your user research
...and being more aware of the culture, we scheduled the sessions for later in the day - between 12pm and 7pm) to make it more convenient for the users. We...
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How we co-created Business Design Principles for the Home Office
Posted by:
Katy Arnold, Deputy Director for Design and Research and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Design, Service design
In my role as Deputy Director for Design and Research I’ve been focused mostly on helping the organisation create more user-centred products and services. Recently that changed and I became...
Knowing the right level of interaction design
...that are easy to use and understand. They’ll prototype these solutions – often in code because interactions are made of code, not mock-ups – to test ideas with users and...
What does a Technical Architect at the Home Office do?
Posted by:
Abimbola Odeyinde, Interim Head of Architecture Profession/ Head of Business Architecture and Shueb Khilji, Lead Enterprise Architect, Posted on:
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Categories:
Development, Technical Architect
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
The Delivery Profession at the Home Office
Posted by:
Matt Lilley, Head of Role, Delivery and Depak Patel, Senior Delivery Manager, Posted on:
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Categories:
Delivery, Recruitment
Home Office Digital, Data and Technology (DDaT) Delivery Managers are accountable for the delivery of products and services, helping teams to select the best ways of working and coaching them...
Building internal systems v providing services
...for doing something tactical to buy us time, we still need to work out how to remove current constraints for the future. And we need to give specialist digital teams...
Illustrating the importance of accessible design
...into their work, or who should be responsible for it. It’s not intentional, but services have failed assessments because they’re not accessible, which delays delivery to users. When accessibility is...
What we do to make Home Office Digital a better place to be
...for short), which provides a way of keeping track of work to improve the directorate, identifying where actions are blocked or stuck, and a way of solving these blockers ....
The interviewer in the room
...for an interviewee describing a particular issue, but those reasons won't be the same for each interviewee. A more accurate interpretation may only be gradually revealed throughout the course of...
Moving towards Continuous Delivery at DDaT
...The Immigration Technology portfolio is responsible for designing, building and delivering significant software systems so members of the public and immigration officials can apply for and process immigration applications of...
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