...our users to consume the information. This varies from the more traditional data analytics functions, such as Management Information (MI) reporting that goes up to senior leaders within the Home...
...apprenticeship in software development. It was too good to pass up and so I threw my hat in the ring and clicked the apply button. When the pre-interview work arrived...
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
Delivery teams across the Home Office spend a lot of time observing and testing ideas with users. It’s an essential component of user centred design and helps us understand if...
...progress The set up We block-booked a room that would become our war room for the week and rallied our troops. Our team was made up of a product owner...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
...she’s working in. Learning to speak up A thing that was difficult for me, until I became a more senior developer, was having the confidence to speak up. I always...
