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...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...overseen by our Head of User Research. What does a user researcher do? As user researchers we plan, design and carry out research activities with you, the users of Government...
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
...design with data and we also build platforms and registers as building blocks of services. We work with people who value user research and design and we create work we...
...the service to fix these problems, using patterns and components from GOV.UK’s Design System, the Home Office Design System and the Technology Code of Practice. This included a redesigned application...
Our Technical Architects are responsible for the design and build of the technical architecture that benefits Home Office teams as well as the services you use. To do that we...
...over 600 services spanning Borders, Immigration, Citizenship and Policing. Every year our systems support over 3 million visa applications, checks on 100 million border crossings, up to 8 million passport...
...quality assurance) Data Science bootcamp and other learning and development outreach activities such as promoting the data roles at Home Office at universities project-specific business context, stakeholders, data sets, code...
...our users to consume the information. This varies from the more traditional data analytics functions, such as Management Information (MI) reporting that goes up to senior leaders within the Home...