...be able to demonstrate what they’re doing to understand their users and how they’ll assess the impact of decisions on them. They should also be able to show how they’re...
...our users to consume the information. This varies from the more traditional data analytics functions, such as Management Information (MI) reporting that goes up to senior leaders within the Home...
...Data Scientists. Personally, I’ve been pleased to see increased support and visibility of women in senior leadership roles, especially in technical areas. We have some way to go, but it’s...
...service, a rise from 47% of users in 2018. Continuous testing is essential for our user experience We can rapidly release frequent updates to the service due to our use...
...from the role, making it a good time to share some thoughts so I can help other Home Office delivery teams. To that aim, I’ve put together some guidance to...
...use our internal patterns for things like logging into a service or writing a report. We hope to include lots of useful information about the user research and accessibility testing...
...tell the user too much information in advance, but we decided to do this because this was a private beta launch - the user would be using the service for...
...better to ask what it is we are trying to achieve. In which case, the answer is unlikely to be ‘transformation’. It’s then best to explain our intent, using plain...
...Before my internship, I did minimal research on projects. Now, it’s something I’m involved with throughout. It’s been great to take my designs into research sessions to see how users...
...a Head of Role contributes to change It’s a key position in forming how our profession (all the people aligned to Software Engineering as a career, in my case) and...
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