...but I wanted to be sure that the operations team understood the user researcher point of view as well. The best way to do that was for them to act...
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
...conversations and interviews, a desk set up with laptops for testing prototypes, and cameras and microphones for recording the session. The usability testing and observation rooms in Croydon. We also...
At the Home Office we believe our user research is valuable and should be used to inform decision making at all levels. We want to make it easier for anyone...
...for internal services and grouped them into categories that have significant benefits for users. The 3 types of icons are navigation icons, designed to help users through a service, controller...
...forms online. However, digital services can help low-confidence users fill in forms independently with greater accuracy. How…? Digital forms tell you you’ve made a mistake Online forms have been developed...
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
...commonly mix up (‘weather’ and ‘whether’ for me). A checklist will help you remember to look specifically for those mistakes. The ‘2i’ checklist is also a good place to start....
...on forms, so if you want to see how users complete a form, it’s probably not the tool for you. Test and demo your content Using Page Editor and Invision...
...pulling towards the same goal. It’s going to be a challenge My second “ooh” moment was as I set about recruiting users for research and my first interviews. The significance...
