A content designer's starter guide to agile
...it’s likely that there’ll be a number of new tools to use. It can be easy to think that your involvement in the agile process isn’t necessary, and that it’s...
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Service design at the Home Office
...to design the end-to-end service in a way that works better for people. And by better, we mean what actually works best, not what’s popular. You can download this poster...
Clear career pathways: The IT Profession at the Home Office
Posted by:
Heather Hawkins, Community Lead, IT Operations and Nicola Gibson, Head of Role, IT Operations, Posted on:
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Categories:
Continuous improvement, IT Operations
...IT Operations role featuring bite-sized learning on multiple platforms, recognising that we all have different learning styles. For example, the Catalogue caters for audio learners through podcasts and audiobooks. We...
Graduates: accelerate your digital and data career on our Dynamic Graduate Scheme
Posted by:
Vanessa Edwards, Business Analyst, Enterprise Services, DDaT, Posted on:
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Categories:
Graduates, Recruitment
...career opportunities, I wanted something that was not just a job but a platform for continuous learning and growth, and the Civil Service has given me exactly that. What makes...
Tips for writing for non-native English speakers
Posted by:
Amanda Summers-Plotno and Ben Stevens, Product Lead, Enablers, Posted on:
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Categories:
Service design, User research
...speakers in mind. There are some government services that users access outside of the UK, for example visa applications. In countries where English isn’t the first language, but English skills...
Riddle me this: ‘Ooo, advanced, clearly!’
Posted by:
Eleanor West, Emerging Talent Lead, Posted on:
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Categories:
apprenticeship, Recruitment, Uncategorized
...you apply for and public service. Charles Babbage - the 'father of computing' If you are interested in tech, you might know that today is Ada Lovelace Day. Recognised for...
Want a career in digital? The Home Office Digital Career Development Programme is now open
...you’re offered a role, you’ll be put forward for security clearance. If you apply for security clearance you should usually have been continuously resident in the UK for five years....
How we collaborated across government to design content supporting Afghan resettlement
...will change, or that third-party websites won’t be accessible. We considered a form that users could fill in, but that required a developer to build it and we wanted a...
Inclusive language by design
Posted by:
Sarraounia Christianson, Senior Content Designer and Cara Aikman, Senior Product Manager, Posted on:
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Categories:
Continuous improvement, User centred design
...key consideration. It became clear that despite trying to design services that work for everyone, there wasn’t a single point of reference for inclusive language in the Home Office that...
Content is crucial, but the right design is essential
...unique code to give to an employer to prove they’re allowed to work in the UK. However, during usability testing we found that some users were not sure what to...
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