...A graphic designer also needs to make tough decisions. For example, questioning content and messaging, understanding user needs and knowing how to use design techniques effectively to support the thing...
After working in immigration operations, policy and guidance jobs for 20 years, I started to feel that something was missing in my day-to-day work. When I decided to discover what...
...will’) if you need to. For example, the phrase ‘How your information will be used’ can be easily rewritten in the present ‘How we use your information’. And it makes...
...to help on the Biometric Residence Permit (BRP) service. Foreign Nationals must have a biometric residence permit (BRP) if they want to apply to come to the UK, apply to...
...topics covered a range of issues, including maternity and promotion. Around 20 women pitched topics they’d like to discuss, and then the men were encouraged to make a suggestion. I...
When we build teams to work on services, the individuals may have never worked together before, and may have different ways of describing their work. When we try to get...
...the aim of creating positive social change. Though it was really interesting, I wanted to learn new research skills and to gain more experience in the digital world. While I’d...
...run operations to use insight effectively to shape the work they do. So we've been thinking about how best to store and share outputs from research in a way that's...
...live projects to writing content for GOV.UK. How we found out about the internship We came to the internship from different walks of life. Ounie worked in book publishing for...
...dedicated to bold, transformative principles. It sets out how we'll become product-centric and collaborative in our operations, and data-driven in our design and decision-making. Publishing our strategy in the open...
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