Research Services: here to help
...opportunity to explain how it works. The first thing to say is that recruiting user research participants takes time, so get in touch early if you think you might want...
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Celebrating the success of home-grown talent
...to get hands-on experience of how to do research right – from discovery through to live. The internship is very supportive of learning and training, which has helped me to...
Introducing Anthony Croxford, our new COO
In his introductory post, Rob Thompson wrote about what he does as the Home Office’s Chief Technology Officer. Now it's my turn to explain a bit about what I do...
Want a career in digital? The Home Office Digital Career Development Programme is now open
...Guaranteed Interview Scheme (GIS). This means applicants with disabilities only need to meet the minimum qualifying criteria to progress to the phone interview stages of assessment. You’ll be able to...
Using the physical space in an Agile Project
...- it’s rarely possible to squeeze it all into your allocated space. I was very lucky in a recent project, however, to have a huge amount of wall to play...
Designing with an accessible mindset
...only colour is used to indicate where it is. By all means use colour. But progressively enhance the experience and make sure text is always in place to explain important...
The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
Building the ‘registration district’ register alpha
...we agreed with GRO that their register should list just the registration districts. We worked with the GRO to turn this data into the registration district register. What next? Now...
Researching and designing assisted digital services for UKVI
...research to decide on the most appropriate support channels to meet the needs of their users understand if any changes need to be made to their current support services to...
Moving stories: using video to explain user research
...government departments to use or edit them. Get in touch and we’ll share the raw video files, with instructions on how to change the contact details. Email me at emily.mahon-ball@digital.homeoffice.gov.uk....
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