What we do to make Home Office Digital a better place to be
...sprints to increase the focus on getting stuff done by trying to keep momentum going. In the three month sprints we found that there were typically lulls half way through...
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Can graphic design save your life?
...my career. I now realise that what they mean is something that’s designed to be eye catching, effective and easily understood. But there’s a lot more to it than that....
How I changed careers: from policy work to user research
After working in immigration operations, policy and guidance jobs for 20 years, I started to feel that something was missing in my day-to-day work. When I decided to discover what...
Designing content for people with limited English
Posted by:
Sarah Lombardi, Principal Content Designer and Steven Shukor, Principal Content Designer, Posted on:
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Categories:
Content, User centred design
...will’) if you need to. For example, the phrase ‘How your information will be used’ can be easily rewritten in the present ‘How we use your information’. And it makes...
User experience is a team sport
...software development workflow So to summarise, It’s so important that everyone in team is involved in the entire process for it to work most effectively. Likewise, the whole team must...
The first #DigitalGovWomen unconference: a man’s perspective
...acknowledged, was that, in some cases, men might be promoted into a position based on the potential, while women are more often told they’re not yet ready. Maternity In the...
Creating a common language to describe services
...what might happen being notified about a result calling to find out what’s happening We’ve also used the term to describe the things that need to happen to make a...
The learning curve of a HODDaT user researcher intern
...the aim of creating positive social change. Though it was really interesting, I wanted to learn new research skills and to gain more experience in the digital world. While I’d...
Storing and sharing user research
...run operations to use insight effectively to shape the work they do. So we've been thinking about how best to store and share outputs from research in a way that's...
Content design internship: first impressions
...to the internship on Civil Service jobs and she decided to apply. What content design means to us As content designers, we need to be able to communicate complex processes...
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