...or nothing to write accessible code. Good quality code is better to collaborate on, iterate and inherit. And changing code later can cause problems, higher costs and delays. Accessible services...
...to as ‘events’) is published into a data stream for applications to subscribe to. This architecture allows different systems to act together in a converged way, without having to use...
...to. Our services need to be consciously unbiased to effectively serve our users, so we wanted to fill the gap in how we use language to design inclusively. Other organisations...
...unique code to give to an employer to prove they’re allowed to work in the UK. However, during usability testing we found that some users were not sure what to...
...test content with users quickly, but didn’t have a designer to create a prototype. Not being familiar enough with HTML to create a prototype quickly, we had to improvise. Fortunately,...
...that for it to be successful it needed to be: useful to all Home Office users creating content, not just Content Designers published on the web to make it easy...
...end users need with what people providing a service want, we end up with poorly designed, inefficient services that aren’t easy to use. Equally, when we confuse what needs to...
...the work of many others – but it’s new to the Home Office and we’d like to show how user-centred design can add value and support business objectives. Understanding the...
...want to use government services Most of the time, people don’t want to use our services. What they want to do is go on holiday, move country or get a...
...that are easy to use and understand. They’ll prototype these solutions – often in code because interactions are made of code, not mock-ups – to test ideas with users and...
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