Using the physical space in an Agile Project
...from other research projects that could be relevant to the team’s current project. In this instance, our current project involved the creation of an internal service for the Home Office,...
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Sharing design patterns to work smarter
Posted by:
Michael Owen and Ben Farber, Posted on:
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Categories:
Continuous improvement, Design, Service design
...Forms Government services tend to use a lot of forms. It’s no different at the Home Office. We’ve been building a framework for forms since last year called Home Office...
The first #DigitalGovWomen unconference: a man’s perspective
...that stood out for me were the importance of recognising your privileged position, and the ingredients of a motivated team. What motivates teams and makes them more effective? Meri talked...
Creating common ground with design standards
We have around 700 teams delivering services at the Home Office. That’s a lot of teams, in different locations, working to deliver services that meet the needs of their users....
Theory to practice: my first steps as a user researcher intern
...who uses our software to turn that application into a result. Being an important part of a team that creates simple and successful online user journeys gives me great job...
Designing for government: an intern's perspective
I’m a recent interaction design graduate. The course gave me ideas about what path my future career might take, but the idea of designing services for government was something I...
A collaborative approach to service assessments
...we can create important digital services that work for users, in a wider context of being value for money and fit for purpose. I trained 22 internal service assessors during...
Celebrating the success of home-grown talent
...past interns, who has just been promoted to a senior executive officer role, reflected that: “The Home Office user research internship programme has been fantastic. It’s given me the chance...
Digital transformation at the Home Office
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Leadership, Transformation
...we understand and make the most of what technology can do for us. Connect Conversations are tapping into our colleagues’ curiosity about the potential for digital transformation across the Home...
Applying user-centred design in a data-focused product
Posted by:
Dani Berg, Senior Interaction Designer, Posted on:
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Categories:
Data, User centred design
...unique situations that mock data doesn’t account for, as well as variations across data sets, and so this must be considered during research. To help ensure that the mock data...