Product managers define, own and solve problems related to products like software or data or any combination of software, hardware, facilities and services. Product management is a dynamic process where...
...of services that are already live. Screens showing live status of digital services We want all Home Office Digital services to be of a consistently high quality, irrespective of go...
...user researchers – are heavily involved in getting the user needs right for a service. The team is responsible for building the service to meet those needs in the right...
...personal information in comments such as addresses, phone numbers, e-mail addresses or other online contact details, which may relate to you or other individuals do not impersonate or falsely claim...
...better communicate with Deaf or hard of hearing research participants. Tips for designing accessible services When designing a digital service for Deaf users, you should: use plain English - English...
Policy is at the heart of any government service, but complex policy shouldn't necessarily mean a complex service for users. We're part of the Digital Service team for the Immigration...
...and part childminder. A participant using the EVW service on their smartphone. The recording was done with our DIY mobile usability testing kit. Some participants were mobile device users and...
...service and measuring performance On 7 September 2021, the new service and policy changes were launched. We’ve benchmarked previous service performance and are working with the operational service owners to...
...products and services in collaboration with the people who will use them. We work on some of the most challenging and important government services. Our work helps to keep people...
...People Plan we are increasing our civil service headcount in a number of DDaT roles. We already have a host of benefits for staff; from our excellent pensions packages and...
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