...the way we review submissions. For example, we recently conducted usability testing to make the submission form clearer and easier to complete. How our ethics board supports our user researchers...
At the Home Office we believe our user research is valuable and should be used to inform decision making at all levels. We want to make it easier for anyone...
...they need. The design standards can help guide other professions, for example developers or researchers who might need to be a voice for users in the absence of designers. Remote...
...6) Agile Board The team’s Agile Task Board is the central hub for our project. It’s the main focus of communication for everyone, and we gather around it daily to...
I’m a recent interaction design graduate. The course gave me ideas about what path my future career might take, but the idea of designing services for government was something I...
...we can create important digital services that work for users, in a wider context of being value for money and fit for purpose. I trained 22 internal service assessors during...
...at the Yorkshire and Humber Regional Apprenticeship Awards. She’s now up for public vote for the National Apprenticeship Awards 2018 Rising Star of the Year. The Rising Star award seeks...
...we understand and make the most of what technology can do for us. Connect Conversations are tapping into our colleagues’ curiosity about the potential for digital transformation across the Home...
At the Home Office we have a strategic ambition to make better use of data. We know that good quality data will improve outcomes for the people we serve, while...
...was a shame there were so few of us. What is an unconference? It was my first unconference, so the format threw me a little initially. In an unconference, attendees...
