Confidence tricks: how to help assisted digital users

...channel than users are. They are just trying to get something done. We still have a lot of work to do to make our digital services attractive for users who...
...channel than users are. They are just trying to get something done. We still have a lot of work to do to make our digital services attractive for users who...
...Before my internship, I did minimal research on projects. Now, it’s something I’m involved with throughout. It’s been great to take my designs into research sessions to see how users...
...to use agile methods in software development. Agile methods were completely new to me and we were taught useful and practical ways to work in multidisciplinary teams and how to...
...and retain great people. Equality of opportunity Linked to this, and to the core values of the Civil Service, is my desire to bring a better balance to our workforce....
...entry points to becoming a Business Analyst at the Home Office. Our foundation entry routes are our Apprenticeships (open to all) and Dynamic Development Schemes (open to graduates). Both of...
...role they would like to move into we support them in preparing for the move. The IT Operations Profession is evolving to continue delivering value to the Home Office and...
...to show how we achieve this balance between data dependencies, development timelines and user needs. During discovery we researched what data existed and how users understood it, framed any problems...
...but I wanted to be sure that the operations team understood the user researcher point of view as well. The best way to do that was for them to act...
...daunting for candidates. Tommy Smith, Home Office recruitment lead In this post I’m going to break down the application process for you and provide some top tips on how to...
...delivery which led to my interest in the DDaT profession. I was able to apply some of the methodologies I had learned to the smaller projects I was working on...
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