Storing and sharing user research
...trialling the use of open ‘outputs’ folders containing things that might be most useful to other user researchers working in the same space. We're asking user researchers to fill their...
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Digital transformation at the Home Office
Posted by:
Rob Thompson, Chief Technology Officer, Posted on:
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Categories:
Leadership, Transformation
...are a series of events that give colleagues the opportunity to share their views on a particular topic. The topics are chosen in response to interest and, this year, colleagues...
How a digital team is helping to resettle Syrian refugees
...do this. I’m proud, because between us we’ve used our varied expertise to do some clever things with both existing data and systems, which ultimately helps give refuge to those...
User research and design in Home Office Digital
...create clear, user-led content. Together we build simple, easy to use services. It’s not about what users like, or prefer It’s about understanding user need, and meeting those needs through...
Developing accessible services: ‘It’s a team sport’
Posted by:
Accessibility and Digital Inclusion team, Posted on:
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Categories:
Accessibility, Software engineering
...also added a third route that would allow users to supply ID by post or in person to ensure users who weren’t able or willing to use digital methods could...
Designing with an accessible mindset
...only colour is used to indicate where it is. By all means use colour. But progressively enhance the experience and make sure text is always in place to explain important...
Confidence tricks: how to help assisted digital users
...channel than users are. They are just trying to get something done. We still have a lot of work to do to make our digital services attractive for users who...
Can graphic design save your life?
...A graphic designer also needs to make tough decisions. For example, questioning content and messaging, understanding user needs and knowing how to use design techniques effectively to support the thing...
What makes a good interview?
...in the session. This is your chance to build a rapport with the participant – to gain trust so they feel comfortable to talk freely. When talking to people about...
Digital internships: putting passion to practical use
...to use agile methods in software development. Agile methods were completely new to me and we were taught useful and practical ways to work in multidisciplinary teams and how to...
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