...are a series of events that give colleagues the opportunity to share their views on a particular topic. The topics are chosen in response to interest and, this year, colleagues...
...to money used to support someone. More often it describes the work needed to keep something in good condition. We’ve observed some users copying questions into a translator when they...
...do this. I’m proud, because between us we’ve used our varied expertise to do some clever things with both existing data and systems, which ultimately helps give refuge to those...
...Now the page is live, other designers will use analytical data and user research to improve it, keeping the information up to date and adding new ways to help people...
...user researchers – are heavily involved in getting the user needs right for a service. The team is responsible for building the service to meet those needs in the right...
...useful recommendations on how the service can continue to improve and remain responsive to its users. We asked the service team to give us feedback on the session. We have...
...to continually improve their processes. Delivery Managers are skilled in: planning and prioritisation agile and other delivery methodologies, and how to make a process work team dynamics - how to...
...real value. 5 minutes here and there can soon add up Plus, there’s nothing better than showing how costly an existing process is to get support for a better, user-focussed...
...but getting up close can also expose you to risks. Most are easy to spot and straightforward to mitigate and there’s already some great advice on how to manage the...
...be able to demonstrate what they’re doing to understand their users and how they’ll assess the impact of decisions on them. They should also be able to show how they’re...
