What we mean by service outcomes and measurement
...Outcomes and their measures can be a useful lens to help consider: all the work that’s happening across an end-to-end service how to frame new work before it starts how...
Search results for VIPREG how to use promo code in betwinner Iceland
Building success
...for all Another aspect to our team's inclusion drive is to ensure all services – those used by the public and civil servants – are accessible and easy to use...
Can graphic design save your life?
...A graphic designer also needs to make tough decisions. For example, questioning content and messaging, understanding user needs and knowing how to use design techniques effectively to support the thing...
What makes a good interview?
In-depth contextual interviews are one of the most important techniques in a user researcher’s toolkit. Speaking to the people who will use, or are using, your service helps you discover...
Digital internships: putting passion to practical use
...to use agile methods in software development. Agile methods were completely new to me and we were taught useful and practical ways to work in multidisciplinary teams and how to...
Confidence tricks: how to help assisted digital users
...need to do know that party filled in applications won’t be viewed by a case worker be able to add information to describe their situation be able to answer questions...
Designing with an accessible mindset
...only colour is used to indicate where it is. By all means use colour. But progressively enhance the experience and make sure text is always in place to explain important...
The Delivery Profession at the Home Office
Posted by:
Matt Lilley, Head of Role, Delivery and Depak Patel, Senior Delivery Manager, Posted on:
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Categories:
Delivery, Recruitment
...to continually improve their processes. Delivery Managers are skilled in: planning and prioritisation agile and other delivery methodologies, and how to make a process work team dynamics - how to...
User experience is a team sport
...on user needs We’ll be posting in more depth about HOF and use of Kubernates in later posts. Here I’d like talk about how the team’s relentless focus on user...
Our Home Office 2024 DDaT Strategy is published
Posted by:
Rob Thompson, Chief Technology Officer, Posted on:
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Categories:
DDaT Strategy, Transformation
...dedicated to bold, transformative principles. It sets out how we'll become product-centric and collaborative in our operations, and data-driven in our design and decision-making. Publishing our strategy in the open...