What makes a good interview?

...didn’t really encourage them to talk freely. I’ve now ask 1 or 2 closed questions to establish facts, then follow up with an open question related to the interview topic....
...didn’t really encourage them to talk freely. I’ve now ask 1 or 2 closed questions to establish facts, then follow up with an open question related to the interview topic....
...we came up with: Inclusive design is better design for everyone Researching with people with disabilities quickly highlights usability issues No user should be excluded because of disability You can’t...
...this research, I’ve collated 5 tips that can help make observational research more valuable. 1. Think about how you’ll make notes Before you go, think about your normal method for...
...between design and development we decided to provide production-ready implementations in React. Greater interoperability This new codebase builds upon the code in the GOV.UK Design System. This commonality: allows us...
...we faced in delivering a unified approach to analysing data Stefan Collymore, Product Manager. Being part of the data revolution is vital for driving innovation, delivering better outcomes for the...
...of the more complex government services need to support multiple languages, or address multiple people, making the content requirements more challenging. For example, does the content need to: refer to...
...do this. I’m proud, because between us we’ve used our varied expertise to do some clever things with both existing data and systems, which ultimately helps give refuge to those...
...advancing is end-to-end service design that recognises users aren’t experts in, say, tax or immigration law. Users can link up across government services on and offline, which results in better...
...to understand? Deciphering HOF I wanted to understand better the relationships between the files and their effect. So, taking a design-led approach, I created a diagram. I mapped where key...
...everyday risks you might encounter. Some risks, however, are more complex and less conspicuous. Psychological risks Psychological risks fall into this category. They’re intangible, quick to overlook and easy to...
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