...such as AWS-managed Kafka, Glue and S3. Previously we had spent a lot of time building the services and code ourselves, struggling to achieve the reliability and performance we required....
...needed in LEDS Person, data such as nationality, currency, or country code are available across the whole stack, helping to keep information consistent and convenient. As the team keeps working...
Software Developer, Sharon Briscoe Having been a long serving civil servant with almost 20 years of experience under my belt in casework and management, I hadn’t considered a career change...
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
...able to interact with. Building a code-rich prototype didn’t mean the rest of the team were excluded from the day. Everyone played their part; building dummy data sets, mocking up...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...make matches to accommodation offers and to services in Local Authorities. We reused code from another service, which gave us a head-start. We built the service in an agile way,...
