Content is crucial, but the right design is essential
...unique code to give to an employer to prove they’re allowed to work in the UK. However, during usability testing we found that some users were not sure what to...
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Prototype training: what we teach and what we've learnt
...to grips with the prototyping kit in the second class: how to run it and how to upload work and host it on Heroku, behind a username and password. The...
Continuous improvement with quality assurance and testing
...to help us control dependencies and configuration of our frameworks. Our tools for test automation are increasingly integrated with the deployment train, which means working closely with developers to make...
How inclusive services help us to deliver effectively
Posted by:
David Caldwell, Head of Accessibility and Digital Inclusion, Posted on:
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Categories:
Accessibility, DDaT Strategy
...team sport. To make this possible, we need to have a shared understanding of what different people in product teams should be doing in relation to accessibility. We’re taking inspiration...
What do service designers do?
...They both involve physical ceremonies and interviews, require caseworker time and effort to process, and include online applications. Another example is how people get access to government services when they’ve...
How will this new shiny thing deliver value?
...You're only interested in how they're using systems so that you can help make things better. I was careful to explain that I wasn't testing users or comparing their times...
Sharing user-centred design lessons learnt at the Home Office
Posted by:
Chris Taylor, Head of User-Centred Design and Sara Vincent, Head of Content Design, Posted on:
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Categories:
Continuous improvement, User centred design
...slavery. In this way, we’re influencing how policy is implemented and bringing into focus the impact of design on how people experience government policies through their interactions with departments. Get...
Inclusive language by design
Posted by:
Sarraounia Christianson, Senior Content Designer and Cara Aikman, Senior Product Manager, Posted on:
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Categories:
Continuous improvement, User centred design
...to. Our services need to be consciously unbiased to effectively serve our users, so we wanted to fill the gap in how we use language to design inclusively. Other organisations...
Software Developer apprenticeships at the Home Office
...in both London and Manchester. For other DDaT apprenticeships, including in other roles this autumn, sign into Civil Service Jobs and select Digital Executive Officer roles to get alerts. ...
Agile: back to basics
...approach that’s used to build things in stages, instead of trying to deliver something in one go. As well as building in stages, agile strips away unnecessary process. Projects on...
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