...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
...our early ideas for what might work — and then we put it in front of users as early in the process as we can. This means that we can...
...those who might struggle to use them are properly researched and included in the design. Clare & Maria What is assisted digital? Assisted digital is, simply, support for users who...
...of pathfinder teams and now we need some real talent to come and help form and build a dynamic development hub. We are looking for 'uncommon people'. The people we...
...that beginning with upfront designs, architectures and release plans simply doesn’t work. After all, because how can you know what to build for your users if you haven’t spoken to...
...of working for a department whose aims are to cut crime and reduce immigration, and how that impacts on both our users’ views of our motives and willingness to collaborate...
...can’t format the layout that much, so it’s best used for content changes. And there’s no way to save drafts, so remember to take a screenshot when you have the...
...typos before you send it out? The problem is, when reading your own content, your brain reads what you think you’ve written, not what’s actually there. Part of the reason...
...partnerships. Although you can use local register offices, such as your local library, to use the registration service, it’s the registration district that’s responsible for making sure that certificates for...
...it can also be overwhelming. There are forms that have nearly 100 pages and include questions that they might not need to answer. You can write what you want, not...
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