Good icons should be invisible

...to understand what needs icons were meeting, particularly for internal services. Our research was primarily qualitative. We found a lot of inconsistency in what and how icons were used, which...
...to understand what needs icons were meeting, particularly for internal services. Our research was primarily qualitative. We found a lot of inconsistency in what and how icons were used, which...
...involved in service delivery to understand what users need, so they can make better decisions about what should be done. We also want to help people who write policy or...
...some, we can help you book them into sessions and support you on the day. Know what's on offer in your lab Both labs have a seating area for introductory...
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
...my career. I now realise that what they mean is something that’s designed to be eye catching, effective and easily understood. But there’s a lot more to it than that....
...but I wanted to be sure that the operations team understood the user researcher point of view as well. The best way to do that was for them to act...
...the DDS at the Home Office immediately captured my attention for the hands-on learning opportunities offered on a rotational basis. What roles have you enjoyed as part of your DDS...
...I soon realised that the accounting profession wasn’t for me as I found the role quite repetitive and slightly tedious. I wanted to work in an environment that was constantly...
I’m immensely proud to be working as a researcher on a smart but simple-to-use case-working service for staff at the Home Office. Just over a year ago the then Prime...
...like to say that for every graduate, intern, fast streamer that joins us we will have an equal number of people from within the Civil Service that want to explore...
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