Confidence tricks: how to help assisted digital users
...it can also be overwhelming. There are forms that have nearly 100 pages and include questions that they might not need to answer. You can write what you want, not...
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Good icons should be invisible
...to understand what needs icons were meeting, particularly for internal services. Our research was primarily qualitative. We found a lot of inconsistency in what and how icons were used, which...
Storing and sharing user research
...involved in service delivery to understand what users need, so they can make better decisions about what should be done. We also want to help people who write policy or...
Research Services: here to help
...some, we can help you book them into sessions and support you on the day. Know what's on offer in your lab Both labs have a seating area for introductory...
Moving stories: using video to explain user research
...– to explain what we mean by ‘user research’. We wanted something we could promote, post to online forums and even send out in recruitment emails. We wanted a text...
Can graphic design save your life?
...my career. I now realise that what they mean is something that’s designed to be eye catching, effective and easily understood. But there’s a lot more to it than that....
Getting meta in Research Operations: researching researchers
Posted by:
Lisa Perez, Posted on:
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Categories:
Data, Design, Recruitment, Research Operations, User research
...but I wanted to be sure that the operations team understood the user researcher point of view as well. The best way to do that was for them to act...
Recently graduated? Kick-start your tech career in the Home Office
Posted by:
Yannis Leonardos, DDS Performance Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
...the DDS at the Home Office immediately captured my attention for the hands-on learning opportunities offered on a rotational basis. What roles have you enjoyed as part of your DDS...
Want to manage exciting tech projects? Join our graduate Dynamic Development Scheme
Posted by:
Prathaphan Sivakumar, DDS Project Support Officer Associate, Posted on:
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Categories:
Graduates, Recruitment
...I soon realised that the accounting profession wasn’t for me as I found the role quite repetitive and slightly tedious. I wanted to work in an environment that was constantly...
How a digital team is helping to resettle Syrian refugees
I’m immensely proud to be working as a researcher on a smart but simple-to-use case-working service for staff at the Home Office. Just over a year ago the then Prime...