Prototyping content
...live page, eg if you want to test a new start page on an existing service. Invision in use Again, Invision is not without drawbacks - you can’t enter data...
Search results for Ferndale phone number 1-614-647-0039 Electrical service installations
Content designers are here to help
...colleagues across the Home Office, so we set up ‘content clinics’. Now we’re iterating the service to include an inbox for content questions and some ‘lunch and learn’ sessions. RIP...
Designing at Home Office Digital
...team comprising user researchers, content designers, developers and delivery, product and service managers, where we meticulously research our users’ needs, test ideas that address those needs, and iterate. Users and...
Designing with an accessible mindset
Every designer should care about accessibility. Designs from designers who don’t care end up excluding people, and that’s simply not acceptable. Good designers help create inclusive products and services that...
Three things I learned using future-mapping tools with users
...do something currently, but it's harder to get them to imagine what they'd like in an ideal world. That's why service designer Sebastian and I decided to use some neat...
What does transformation really mean?
...English. It could be things like: we’re making it easier to access data so it’s faster to build good services redesigning a service to work across multiple departments so it’s...
How will this new shiny thing deliver value?
...good answer. What the new shiny thing should be doing is improving the old outdated thing, reducing overheads and helping to create more efficient services. Quantifying the value of this...
Problem solving with a design sprint
...next project. Our service is focussed on building systems that get data from other systems, so it can be easy to approach all of our projects in the same way....
The learning curve of a HODDaT user researcher intern
...baby’ discovery – a high-level project that explored the services new parents use, for example registering the birth and applying for baby’s first passport. I was part of a small...
Storing and sharing user research
...involved in service delivery to understand what users need, so they can make better decisions about what should be done. We also want to help people who write policy or...
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