User research and design in Home Office Digital
...only 2 members of staff doing this work; now we have 20 civil servants in the community. User Research and Design are still pretty new disciplines within the Home Office...
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User experience is a team sport
...reduces the development time for form based projects. We have employed the kubernetes API, enabling us to quickly spin up new environments, saving us both time and money. Team’s focus...
Trust me, I want to make things easier for you...
I’ve just completed my first month at Home Office Digital as a new User Researcher, having transferred here from Natural England - part of Defra - following a stint on...
Content designers are here to help
...the needs of our users. Now, to get help with your content, you can: post a message in the content-designers' Slack channel email the new content designer mailbox And a...
Designing at Home Office Digital
...meet-ups, where we find out what other teams are working on, to the cross-government get togethers where we discuss new design patterns being used in government and listen to fascinating...
Why we should all try being a content designer
...all easier to read and understand. Then everything happens again. You get used to seeing your text come back with new suggestions each time. More to the point, you need...
What does transformation really mean?
...now that vision is suddenly out of date, so someone sets out a new vision. And so the cycle continues. This thinking reveals the belief that there can be a...
From zero to delivery - our Sheffield hub start up
...the road from some important operational stakeholders. I knew it would be a massive challenge to get a start up off the ground and then build a sustainable delivery capability....
The power of pictures in service design
...train new team members. He later asked for more copies to be printed – both to put up in the office and to use as an engagement tool for other...
Researching and designing assisted digital services for UKVI
...the future, in line with the government’s Transformation Strategy. How can service teams meet the needs of AD users? Delivery teams developing new digital services are expected to: conduct research...
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