Join Home Office Digital - we're hiring
...what they're entitled to, and how people prove they’re eligible for something. We also design for behind-the-scenes - the things people delivering services need, to do their jobs effectively. We...
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Debunking 5 product management myths
Posted by:
Megha Jain, Head of Product, Networks and Infrastructure, Posted on:
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Categories:
Delivery, Product
...the solutions to those problems. They do not want every feature under the sun, but they do want their specific issues addressed efficiently. For example, in the Home Office in...
Working together to achieve accessibility
We recently welcomed 2 new accessibility testers to the Home Office – Stella Majcen and Yacoob Woozeer, who’ve joined James Buller to form the Access Needs team. Together, they bring...
Using ‘cooperative usability testing’ with our expert users
Posted by:
Liam O'Brien and Samantha Dickinson, Posted on:
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Categories:
Continuous improvement, User research
At the Home Office, usability testing is our go-to method for finding out how well a service will work for people. With expert users we need to understand how well...
Want a career in tech? Join our graduate Dynamic Development Scheme
Posted by:
Dan Carr, DDS Senior Data Analyst Associate, Posted on:
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Categories:
Graduates, Recruitment
Update: This blog has been updated to include the link to our current Dynamic Development Scheme and Dan’s promotion success. The Dynamic Development Scheme (DDS) is an exciting two-year rotational...
Developing accessible services: ‘It’s a team sport’
Posted by:
Accessibility and Digital Inclusion team, Posted on:
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Categories:
Accessibility, Software engineering
The Home Office Accessibility and Digital Inclusion team. Join us for our upcoming live event on 27 July to hear about career development opportunities for our software engineers and the...
How does CoLab help the Home Office solve problems?
Posted by:
Katy Arnold, Deputy Director for Design and Research, Posted on:
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Categories:
Design, User research
...problem We’ve drawn on the Design Council’s ‘Double Diamond’, a known framework for design thinking and methods. Diagram A shows how we have adapted the ‘Double Diamond’ for our purposes....
Psychological safety for researchers
...to stress, from the catastrophic (for example, grievances and major life changes) to the everyday (for example, sleeping habits and holidays). It then generates a score which indicates your current...
Observational research: 5 tips for improving your approach
...we’re trying to solve and how to build a service that will work well for users. I was recently working on a database system that will be used by forces...
Building success
...an organisation that recognises people for who they are, not what they are or do, and in which everyone has a voice. Opportunity for all – and enabling those who...