‘Putting digital at the core of everything we do’. Our Chief Digital, Data and Technology Officer, Rob Thompson, sets out how our name change and rebrand reflects our purpose and ambition for the future.
...in Home Office Digital to better understand the needs of Deaf users. The whole user research and design team has taken part in Deaf awareness training. We learnt just how...
...on the other hand, have been working on an internal project, the single intelligence platform (SIP), which will modernise the collection, storage and use of data to identify and tackle...
...new job. Our services are things they have to do to get what they want. The ideal service would be one where the user doesn’t have to do anything at...
...talks from respected leaders in the design industry. I even co-presented at a cross-government design meet-up - something I never would have imagined doing a year ago. What Home Office...
...those whose careers have developed with a less flexible way of working and a more formal dress code. I read an article a while back from a top female CEO...
...going on right there in the interview, instead devote your attention to the interviewee and go with their flow. For example, you might find your previous experiences suggest potential reasons...
...content clinics; long live the content mailbox To help anyone with a tricky piece of content, we set up content clinics. These informal drop-in sessions were held every fortnight with...
...content out of the code into a separate content file. It involves replacing the content with a ‘token’, which is entered into the code. That token represents the correct words,...
...a number of ways. Pairing designers and creating a micro-community within a project team can be a great way to avoid burn-out and increase motivation. There are a few things...
...deployed, and it can then be too too late to change the design. Getting real content into the product earlier makes it easier to get user feedback on the language...
