...immigration routes such as IMA, we are also consuming new types of data. Our typical release process for surfacing new immigration data was taking us several months. For IMA we...
...or nothing to write accessible code. Good quality code is better to collaborate on, iterate and inherit. And changing code later can cause problems, higher costs and delays. Accessible services...
Two years ago, HM Passport Office (HMPO) introduced a new digital service to allow British passport holders to renew their passport online. Since then, around 2 million online renewals have...
...that are easy to use and understand. They’ll prototype these solutions – often in code because interactions are made of code, not mock-ups – to test ideas with users and...
...BRP development we generated some technical debt, which created extra complexity and made it difficult for someone new to the codebase to quickly grasp the principles on which we had...
As a user researcher working on immigration case working, I was recently asked ‘How will this new shiny thing you’re designing deliver value?’ 'Because it’s new and shiny' isn’t a...
...curve at first, getting used to a new role and a new organisation. But with the support of my project team, manager, and mentors it didn’t take long to settle...
...foundations for my study and work over the apprenticeship. There were many temptations and frustrations along the way, including being consumed by Orange is the New Black TV series as...
...those whose careers have developed with a less flexible way of working and a more formal dress code. I read an article a while back from a top female CEO...
...system, which manages data and performs checks in an automated way, also served as a key building block for the new service, as we were able to reuse much of...
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