...‘redesigning all the websites and letters, talking to everyone involved, reviewing casework processes, system maintenance and code, while understanding the wider context of someone’s real user journey – everything that...
...of guidance on building and maintaining digital services, including the Service Manual, Design Principles, the Technology Code of Practice and the Digital Service Standard. It’s incredibly useful, but people don’t...
...level transfer within the Home Office, your terms and conditions won’t be affected. If you're applying on promotion from the Home Office or another government department you'll find more information...
Software Developer, Sharon Briscoe Having been a long serving civil servant with almost 20 years of experience under my belt in casework and management, I hadn’t considered a career change...
...an online application form easier to understand, or optimising the underlying code for a service – increases your own emotional investment in a project and therefore your motivation. Next time...
...able to interact with. Building a code-rich prototype didn’t mean the rest of the team were excluded from the day. Everyone played their part; building dummy data sets, mocking up...
...the content, design and code of the forms to address the issues John encountered. By making the service more accessible for John, we’ll make it easier for everyone to use....
...interaction designers work closely with user researchers, content designers and front-end developers, iterating prototypes based on research with users and moving to working with real code as early as possible....
...that’s being built: some code, user research, content, a change to a process – anything. The team tells how they came up with the solution, what it does and how...
...good code as part of a team, not to win a popularity contest. Some offices are better than others Developers, male or female, are in demand. And that’s a fact...
