How I changed careers: from policy work to user research
...a go at something new. You never know - you might surprise yourself and set off on a totally new career adventure. Apply for the career changer programme Applications are...
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Analysing data to identify risks at the UK border
Posted by:
Andy Gregory, Deputy Director, Data Services and Analytics, Posted on:
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Categories:
Data, DDaT Strategy
...these through reusing existing data ingestion and task management products, as well as through developing a new search product and rules engine. Developing this new capability means we can stop...
Clear career pathways: The IT Profession at the Home Office
Posted by:
Heather Hawkins, Community Lead, IT Operations and Nicola Gibson, Head of Role, IT Operations, Posted on:
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Categories:
Continuous improvement, IT Operations
...teams can learn from the way other areas work. Work shadowing is also encouraged for those looking for insight into potential new roles. If our colleagues do identify a new...
Digital transformation at the Home Office
Posted by:
Rob Thompson, Home Office Chief Digital, Data and Technology Officer, Posted on:
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Categories:
Leadership, Transformation
...been migrated onto the new platform so case workers can easily access all the data they need to. Our colleagues can now spend more time identifying potential security risks, ensuring...
Our Digital Career Development Programme: Fast-track your digital career
Posted by:
Stephanie Longden, Interaction Designer, Posted on:
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Categories:
Digital Career Development Programme, Recruitment
Stephanie Longden, Interaction Designer. Our Digital Career Development Programme is now open. Apply for the following roles at the links below: Junior User Researcher (closes 18 August) Accessibility Consultant (closes...
The Delivery Profession at the Home Office
Posted by:
Matt Lilley, Head of Role, Delivery and Depak Patel, Senior Delivery Manager, Posted on:
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Categories:
Delivery, Recruitment
...always evolving as we improve and find new ways to support our Technology Delivery Managers. What does a Senior Delivery Manager in the Home Office do? Hello, I’m Depak Patel....
Transforming our caseworking system to improve outcomes for our users
Posted by:
Anne McGuinness, CID Decommissioning Lead, Posted on:
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Categories:
Continuous improvement, Digital strategy
The Home Office has now fully transitioned to the new caseworking system for managing immigration and asylum applications, Atlas. We have successfully decommissioned the legacy caseworking system, Case Information Database...
Establishing the Home Office User Research Ethics Board
Posted by:
Sian Cook and Liam O'Brien, Posted on:
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Categories:
Continuous improvement, User research
...a Market Research Society (MRS) Company Partner, so we also align our policies with the MRS Code of Conduct. At the heart of our approach sits the User Research Ethics...
Agile: back to basics
...not help anyone. Toeing the party line. Doing what they’re told. Not thinking. End dates might become more important than solving problems. Teams might become slow. There’s nowhere to hide...
Problem solving with a design sprint
...so they were no longer an obstacle for the afternoon sessions. And that was it — in one week we had framed the problem, prototyped a coded solution, tested it...