Illustrating the importance of accessible design
...which designs worked best and also told us what elements were not working. The posters on display in Scot Gov offices. Getting the posters out there We were eager to...
A collaborative approach to service assessments
...to fix. Booking your service assessment Booking your service assessment is as easy as making contact. It takes about 3 weeks to organise an assessment panel and location, but extra...
Digital internships: putting passion to practical use
...qualification and research experience matched the job description and skillset, so I gave the application a shot. It was a demanding application process that tested me at every point. The...
Where do service designers fit within an organisation?
...to standardise and scale good approaches to services across the department, while growing the specialist domain knowledge we need to have real impact in policy, strategy, operation and delivery teams....
Designing for government: an intern's perspective
...Soon after, I went on the GDS agile training course, which is where I was introduced to the government design principles. ‘This is for everyone’ – one of the principles...
Design ops: how we design Home Office services at scale
Posted by:
Michael Owen and Chris Taylor, Head of User-Centred Design, Posted on:
-
Categories:
Design
...that bit faster and smoother, so they can concentrate on delivering the service. Standards Government Digital Service (GDS) has done a lot of the work to set standards for government...
What makes a good interview?
...interviews to get good quality data. Get it wrong and you’ll get poor insights, which can lead to services being designed and built for the wrong thing. But performing good...
Theory to practice: my first steps as a user researcher intern
...who uses our software to turn that application into a result. Being an important part of a team that creates simple and successful online user journeys gives me great job...
Can graphic design save your life?
...projects was working with the assisted digital team on a poster for UK Visas and Immigration (UKVI). The assisted digital team works to make sure that people who have low...
Continuous improvement with quality assurance and testing
...development our test engineers help us check that: code works the way it’s expected to changes to code haven’t broken existing functionality services are protected against security threats Using the...
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